Not the other way around. That's the whole premise Wrennon is built on.
Most AI agent tools start from a generic support template and ask your store to adapt to it. We thought that was backwards. A fashion brand's sizing questions and an electronics store's compatibility questions have almost nothing in common — so why should the agent that answers them?
Wrennon starts with your catalog, not our template. We sync your products, orders, and policies — including the exceptions and edge cases that never make it into a FAQ page — and build an agent around that reality. Ecommerce is where we started, and it's still our focus; the same approach extends to other operational workflows once a storefront agent is live.
If an agent doesn't fit how your team actually works, it's the agent that's wrong — not your process.
You should always be able to see exactly what the agent said and why. No black boxes.
Launch isn't the finish line. We treat every real conversation as training data.
Tell us about your process. We'll show you what an agent for it could look like.