Wrennon connects directly to your platform — catalog, orders, and checkout events sync in, the agent goes out to wherever your shoppers are.
Live catalog, inventory, and order sync — one-click install.
Wrennon connects securely via the Shopify API to continuously ingest your product variants, real-time inventory counts, and customer order history. The agent dynamically generates add-to-cart links and resolves WISMO (Where Is My Order) tickets instantly.
Full product and order data pulled straight from your store.
By hooking into the WooCommerce REST API, the agent reads your custom taxonomies, stock statuses, and shipping zones. It responds to complex shopper queries without requiring you to migrate away from your WordPress infrastructure.
Works with complex catalogs, variants, and multi-store setups.
Designed for high volume, Wrennon maps to Magento's complex product attributes and multi-store configurations. It synchronizes massive B2B and B2C catalogs securely, allowing the AI to navigate deep product hierarchies during chat.
Cart recovery and order updates where shoppers already chat.
Connects to the WhatsApp Business API to act as your frontline agent. It pushes proactive shipping updates, answers product questions with rich media, and sends automated abandoned cart reminders directly to the user's phone.
Sync conversation data into flows and segments.
Wrennon tags customer profiles based on chat intent (e.g., 'price sensitive' or 'VIP'). These custom properties sync directly to Klaviyo, allowing you to trigger hyper-personalized email flows based on what shoppers actually discussed with the AI.
Handle subscription pauses, swaps, and cancellations in-chat.
Empowers shoppers to manage their subscriptions conversationally. Through Recharge's API, the agent securely authenticates users so they can skip a delivery, swap a flavor, or update billing info right inside the chat window.
Refunds and payment status without leaving the conversation.
With read-access to Stripe, the agent can instantly verify transaction statuses or explain failed charges to confused customers. For authorized requests, it can trigger automated partial or full refunds directly through the chat interface.
Meet shoppers on social DMs with the same trained agent.
Links via Meta's Messenger API to take over your brand's DMs. Whether a customer replies to an Instagram Story or sends a Facebook message, Wrennon instantly replies with accurate catalog data and order tracking.
Seamlessly sync products, customers, and orders.
Connects via BigCommerce OAuth to mirror your exact storefront catalog and pricing rules. The agent understands customer groups and B2B pricing tiers, offering personalized recommendations and accurate checkout links.
Connect your CRM to personalize every customer interaction.
Wrennon queries Salesforce Service Cloud and Commerce Cloud in real-time. It retrieves the shopper's lifetime value, past purchase history, and open support tickets to tailor its conversational tone and prioritize high-value responses.
Elevate customer support with unified ticketing.
If a conversation requires a human touch, Wrennon automatically creates a Zendesk ticket. It attaches the full chat transcript, order context, and an AI-generated summary so your human agents can jump in without missing a beat.
Automate email marketing and audience management.
As the AI captures leads and collects emails during product recommendations, it automatically funnels them into your Mailchimp audiences. It applies custom tags based on the shopper's product interests for highly targeted campaigns.
Integrate inbound marketing and sales tools.
Maps chat conversations to HubSpot Contacts. It tracks lead scores based on conversational engagement and logs chat transcripts onto the contact timeline, helping your sales team identify high-intent prospects.
E-commerce helpdesk designed for modern stores.
Wrennon acts as a tier-1 agent within Gorgias. It intercepts incoming chats, resolves repetitive order queries (WISMO, returns), and seamlessly hands off complex tickets to Gorgias macros and human agents when necessary.
Gather reviews, ratings, and build customer loyalty.
The agent can retrieve product ratings and read reviews directly to customers to build trust during the sale. It also seamlessly pulls loyalty point balances, allowing shoppers to check their rewards via chat.
Streamline order fulfillment and shipping processes.
Wrennon tracks packages directly from the ShipStation API. When a user asks 'Where is my order?', the agent provides real-time carrier tracking links, expected delivery dates, and explanations for any fulfillment delays.
Proactive tracking and post-purchase customer updates.
Integrates with AfterShip to monitor shipments across hundreds of carriers globally. The agent proactively informs customers of transit delays, delivery confirmations, and custom tracking updates directly within the chat.
Automate returns, exchanges, and store credit.
Wrennon connects to Loop's return portal API. When shoppers want to return an item, the agent can guide them through eligibility checks, initiate return labels, or offer immediate store credit and exchanges to retain revenue.
Collect and display rich product reviews and ratings.
The agent pulls live product reviews and Q&As from Judge.me to help undecided shoppers. It can highlight five-star testimonials for specific products during the conversation, leveraging social proof to boost conversion rates.
Manage seamless returns and exchanges for your store.
By syncing with Return Prime, the agent easily manages the reverse logistics flow. It handles shopper inquiries regarding return policies, generates RMA numbers, and provides step-by-step instructions for sending items back.
Nothing about your existing store changes. The agent connects alongside it.
Share read access to your platform — catalog, orders, and policies. No code changes on your end.
Products, variants, stock, and order data sync in. The agent is trained on your policies and brand tone.
Deploy to web chat, WhatsApp, or both. Stock and order data stay live — no manual updates needed.
We'll show you what a connected agent looks like for your specific setup.